Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase at our website. If you have any questions, please contact our customer service team at contact@kuumiko.com

Countries We Ship To & Delivery Costs

We offer free shipping on all orders to more than 150 countries.

Countries we don't ship to are Afghanistan, China, Cocos (Keeling) Islands, India, Iraq, Pakistan, Sri Lanka, Bangladesh, Guernsey, Svalbard & Jan Mayen, Bahamas, St. Barthélemy, Argentina, Cook Islands, Pitcairn Islands, Wallis & Futuna, French Southern Territories, South Georgia & South Sandwich Islands, Africa, Countries currently in war and other Other remote islands/countries/territories.

Order Processing Time

We need 3-7 days processing time to fulfil your order before dispatching.

Import Duties and Taxes

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees because it is charged by your country on importing goods.

Estimated Delivery Time

Shipping time vary from country to country. Here is our estimated delivery time:

Note: This doesn't include our 1-5 days processing time.

Please note, there are many external factors that can lead to increase in shipping time like festivals, natural calamity, covid-19 restrictions etc. but we try our best to deliver you as fast as possible with zero delivery charges.

Maximun arrival time is 60 days. If you have't received order even after 60 days then whole order amount will be refunded into your original payment method.

 Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on our track your order page.

Returns and Refunds

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.